[5/28/2025 9:00:02 PM]	 	To Email : raje.sumit96@gmail.com Name : sumit babasaheb raje
[5/28/2025 9:00:02 PM]	 	From Email : partnerconnect@godrejproperties.com Name : Partner Connect
[5/28/2025 9:00:02 PM]	 	Credentials : , Port : 25, Host: smtp.godrejinds.com, SSL: False
[5/28/2025 9:00:02 PM]	 	From: "Partner Connect" <partnerconnect@godrejproperties.com> Message.Subject: Partner Assist || Ticket Closed || Ticket Number: 178 strtoEmail: raje.sumit96@gmail.com Message.Body: Dear sumit babasaheb raje,<br/><br/>This is to inform you that your query, with the details provided below, has been closed since you were inactive on the Partner Assist chat since the last conversation.<br/><br/>Ticket ID: 178<br/>Query Type: Brokerage<br/>Query Description: The booking was already done in February, and the agreement was finalized on 11th March. Since then, I have been continuously following up with the Sourcing Manager. However, there has been no cooperation from their side. It took them 1.5 months just to send the necessary email to raise the invoice.  At that time, I was given a commitment that the bill would be released on 10th May.  On 9th May, I received a call stating that the payment would be released in a few hours and I was asked to update the RERA certificate. I complied and updated it as per their instructions, also informing them that I had already submitted it for processing. Despite this, the bill was still not released.  Later, MIC Mr. Hoppelwar mentioned that they would confirm the release in the following week. Since then, I have been given three different dates by MIC, but the bill has not been released on any of those days.  The bill is already delayed by 2 months, and there is still no clarity on when it will be received.  The last update I received from the Sourcing team is that the Accounts Department in Vikhroli is not cooperating. They keep saying the payment will be released “today or tomorrow,” but nothing concrete is happening.  If such a well-known company is handling things this way, I will have no choice but to stop further engagement on this matter. I will also be compelled to inform my colleagues and associates about this situation.  As per your earlier commitment, the bill was to be released within 12 days of the invoice being raised.  Looking at everything, it seems there is a complete lack of transparency. The way updates are being avoided gives the impression that the bill is being intentionally delayed.  If there are any internal issues or unofficial expectations causing the bill to be held up, they should be communicated transparently and professionally, rather than prolonging the matter without explanation.  Such delays, without formal updates or valid justification, not only cause operational difficulties but also impact trust and future business prospects.  I request immediate and swift action to release the bill.<br/>Last Comment by Partner Assist: <br/><br/>If you have any further questions or require additional assistance, please do not hesitate to reach out to us through Partner Assist on the Godrej Partner Connect App.<br/><br/>We value your partnership and are committed to providing you with the best support experience.<br/><br/>Thank you for choosing to work with us!<br/><br/>Best regards,<br/>Partner Assist<br/>Godrej Properties<br/><br/>Note: This is a system generated mail, please do not reply to this.